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Infocomm Technology: CCP for Platform and System Professionals – Red Hat Professionals
Reskill your competencies to take on new job roles with good longer-term prospects
Accurate as of 11 May 2024
What is it?

CCPs are career conversion programmes targeted at mid-career Professionals, Managers, Executives and Technicians (PMETs) to undergo reskilling and move into new occupations or sectors that have good prospects.

 

About the Sector

Information and Communications (I&C) is a key economic growth sector that creates quality jobs and opens up exciting new opportunities for citizens. According to the Infocomm Media Development Authority (IMDA)’s Annual Survey on Infocomm Media Manpower 2020, the number of tech professionals employed across the economy grew by about 10,000 annually over the past few years, reaching around 216,000 in 2020. Demand will also extend beyond the sector into other sectors like finance, manufacturing, and retail.

 

Job Role Description (as per ICT Skills Framework)

 

1. Red Hat Technical Engineer/IT Consultant

The Red Hat Technical Engineer/IT Consultant track maps to the Infrastructure Engineer role in the ICT Skills Framework (SFw). The Infrastructure Engineer is responsible for the implementation, testing, optimisation and virtualisation of infrastructure across on-premise, cloud and network infrastructure. The individual performs activities pertaining to infrastructure deployment and performance to ensure delivery of infrastructure solutions in alignment with service standards. The individual oversees major maintenance and troubleshooting issues, and is responsible for executing upgrades to infrastructure systems.

The individual is familiar with various types of infrastructure systems and platforms, including networks, servers, systems and applications.

The Infrastructure Engineer takes a critical and methodical approach towards implementing infrastructure projects performance monitoring. The individual also maintains high standards of quality and collaborates with team members to resolve complex issues.

 

2. Red Hat Solution Architect - Container

The Red Hat Solution Architect – Container tracks maps to the Operations Centre Support Engineer role in the ICT SFw. The Operations Centre Support Engineer works closely with the hardware and software teams in the organisation. The individual is responsible for implementing and installing new software and hardware components across the organisation. The individual has to ensure the systems are reliable, monitored, and support operations are conducted in a timely manner. The individual will also collaborate with stakeholders to serve, observe, own, and solve problems through innovation, reducing friction with production deployments, and increasing availability.

The individual works in a team setting and is proficient in database systems, network and infrastructure, and monitoring tools and techniques required by the organisation. The individual is also familiar with the relevant software platforms on which the solutions are deployed.

The Operations Centre Support Engineer applies critical thinking skills to resolve complex issues and also applies creative skills in address technical challenges on the job.

 

3. Red Hat Application Development Consultant

The Red Hat Application Development Consultant tracks maps to the DevOps Engineer role in the ICT SFw. The DevOps Engineer is responsible for the design and implementation of applications’ build, release, deployment and configuration activities, and is a team member for the agile development process. The individual builds the continuous integration and continuous deployment pipeline and prioritises development items in the pipeline. The individual develops Proof-of-Concepts to evaluate feasibility of the software application and tools for the development team, and develops suitable application and tools. The individual determines specifications and features for the next iteration of software application development based on user needs and feedback, continuously integrates code changes, and conducts various automated testing to ensure the software application remains functional. The individual also performs continuous deployment through automating the deployment process, and manages the releases of software application versions and features.

The individual works with internal business partners to gather requirements, prototyping, architecting, implementing and/or updating solutions, building and executing test plans, performing quality reviews, managing operations, and triaging and fixing operational issues. The individual works in a fast-paced environment and must be able to adjust to constant business change, evolving goals and strategies, and emerging technologies. The individual is proficient in programming languages required by the organisation, and is familiar with continuous integration and deployment tools, relevant platforms, automated testing tools, and configuration management tools. The individual is also knowledgeable of crypto primitives, authentication protocols and authorisation standards.

The DevOps Engineer is innovative and analytical in nature, possessing strong communication and interpersonal skills to engage with stakeholders. The individual is a team player with the ability to perform independently with minimal guidance, and thrives in a dynamic environment. The individual is also a resourceful and self-motivated individual.

 

4. Red Hat DevOps Consultant

The Red Hat DevOps Consultant tracks maps to the SysOps Engineer role in the ICT SFw. The SysOps Engineer is responsible for the configuration, reliability and efficiency of systems. The individual optimises the capacity and performance of infrastructure, using knowledge of coding and scripting to automate the resolution of recurring issues and elimination of tasks, as well as enabling scalable and distributed systems. The individual also supports system installation and upgrades, performs continuous monitoring of infrastructure and ensures security and compliance in leveraging cloud platforms.

The individual possesses a high level of proficiency in scripting and programming languages. The individual is familiar with cloud platforms, scaling and management of infrastructure. The individual works well with a variety of internal and external stakeholders. The individual is able to work on an on-call and shift basis, with the ability to prioritise effectively and operate under pressure.

The SysOps Engineer enjoys hands-on problem-solving and is driven by investigating challenging, complex problems. The individual is a resourceful and self-directed individual who performs independently with minimal guidance. The individual is also an analytical thinker who demonstrates strong interpersonal skills in cross-team collaboration.

About the Programme

The CCP for Information and Communications Technology is designed to equip mid-career Professionals, Managers, Executives and Technicians (PMETs) to undergo skills conversion and take on enhanced roles in the ICT industry.

Under the CCP for Information and Communications Technology, the individual will undergo up to 100% of On-the-Job training (OJT), as well as optional structured classroom trainings (where applicable) to take on the role.

Training will be conducted over 3 – 6 months depending on modality. Upon successful completion of the CCP, the individual will be equipped with the necessary skills to embark on a career in an Information and Technology-related role.

For more information on the Technical Skills and Competencies (TSCs) that may be acquired through the programme, please refer to SFw for ICT, found here.

  1. Red Hat Technical Engineer/IT Consultant – refer to Infrastructure Engineer
  2. Red Hat Solution Architect – Container – refer to Operations Centre Support Engineer
  3. Red Hat Application Development Consultant – refer to DevOps Engineer
  4. Red Hat DevOps Consultant – refer to SysOps Engineer

Who can apply?

Interested individuals and employers need to meet the following criteria:

 

Individuals

The Programme is open to all company-sponsored applicants who meet the following General Eligibility Criteria:

  • Singapore Citizen (SC) or Permanent Resident (PR);
  • Minimum 21 years old;
  • Graduated or completed National Service, whichever is later, at least two years prior, at the point of application;
  • Must not be a shareholder of the CCP company, or its related companies;
  • Must not be related to the owner(s) of the CCP company; and
  • Existing employees must have served at least one-year tenure with the employer to qualify for the Redeployment/Job Redesign Reskilling CCP

 

In addition, new hires should also adhere to the following:

  • Hired for not more than three (3) months prior to CCP commencement;
  • Must not be in the same or similar job role prior to joining the CCP; and
  • Must not be immediate ex-staff of CCP company or its related companies.

 

Employers

  • Registered or incorporated in Singapore with a valid Unique Entity Number (UEN) with Accounting and Corporate Regulatory Authority (ACRA);
  • Ensure that new hires / existing staff cannot be:
    • A shareholder of the CCP company, or its related companies;
    • Related to the owner(s) of the CCP company; and
    • (For new hires only) Immediate ex-staff of CCP company or its related companies;
  • (For new hires only) Offer a full-time PMET position employment contract on permanent terms or on contract terms that are no less than one (1) year;
  • Offer employment directly related to the job which the CCP is for, with remuneration that is aligned to the market rate;
  • Must put in place OJT for the trainees; and
  • Commit to the CCP training arrangements for the trainees.

How does it work?

Selected applicants will undergo screening, interview and shortlisting process as determined by the hiring employer.

Employers must commit to working with WSG and the appointed programme manager on necessary administrative matters related to the CCP.

 

Funding Support

WSG’s Funding to Employers

Standard Rate 

(SCs/PRs below age of 40)

Enhanced Rate

Salary Support

Up to 70% of monthly salary for CCP training duration (capped at $5,000* per month)

Up to 90% of monthly salary for CCP training duration (capped at $7,500* per month)

For SC/PR trainees who are unemployed and actively seeking employment for six months or more, and/or SC/PR trainees aged 40 years and above in the year of commencement of the CCP.

*Note

  • For trainees who commence training from 1 April 2024
  • For trainees who commence training before 1 April 2024, the funding is capped at $4,000 and $6,000 for Standard Rate and Enhanced Rate, respectively.

Annex A

TSCs that may be acquired through the Programme which are aligned to the SFw for ICT:

 

Infrastructure Engineer

Technical Skills & Competencies (TSCs) Proficiency Level
Applications Integration 4
Budgeting 3
Business Environment Analysis 3
Business Innovation 4
Business Needs Analysis 3
Business Requirements Mapping 3
Business Risk Management 3
Change Management 3
Cloud Computing 4
Configuration Tracking 3
Contract Management 3
Cyber and Data Breach Incident Management 4
Emerging Technology Synthesis 4
Infrastructure Deployment 4
Infrastructure Design 4
Infrastructure Support 4
Network Administration and Maintenance 3
Network Configuration 3
Network Security 4
Partnership Management 3
Performance Management 4
Problem Management 3
Process Improvement and Optimisation 3
Procurement 3
Quality Engineering 4
Security Administration 3
Service Level Management 3
Software Configuration 3
Solution Architecture 4
Stakeholder Management 3
Test Planning 3
Vendor Management 4

 

Operations Centre Support Engineer

Technical Skills & Competencies (TSCs) Proficiency Level
Business Continuity 4
Business Needs Analysis 3
Configuration Tracking 3
Cyber and Data Breach Incident Management 3,4
Data Centre Facilities Management 3
Infrastructure Support 3
IT Asset Management 3
Learning and Development 4
People and Performance Management 3
Performance Management 4
Process Improvement and Optimisation 4
Problem Management 3
Project Management 4
Procurement 3
Service Level Management 4
Stakeholder Management 4
Strategy Implementation 3
System Integration 4

 

DevOps Engineer

Technical Skills & Competencies (TSCs) Proficiency Level
Agile Coaching 4
Agile Software Development 3
Application Development 4
Applications Integration 4
Applications Support and Enhancement 3,4
Business Agility 4
Business Environment Analysis 3
Business Needs Analysis 4
Business Requirements Mapping 3
Business Risk Management 3
Change Management 4
Configuration Tracking 3
Continuous Integration and Continuous Deployment 3
Data Design 4
Database Administration 4
Emerging Technology Synthesis 4
Network Configuration 3
Performance Management 4
Problem Management 3
Project Management 4
Quality Standards 4
Security Administration 3
Software Configuration 4
Software Design 4
Software Testing 4
Stakeholder Management 4
Systems Design 4
System Integration 4
Test Planning 4
User Interface Design 4

Annex B

TSCs that may be acquired through the Programme which are aligned to the SFw for ICT:

 

SysOps Engineer

Technical Skills & Competencies (TSCs) Proficiency Level
Agile Coaching 4
Application Development 4
Applications Integration 4
Budgeting 3
Business Agility 4
Business Environment Analysis 3
Business Innovation 4
Business Needs Analysis 3
Business Requirements Mapping 3
Business Risk Management 3
Change Management 3
Cloud Computing 4
Configuration Tracking 3
Continuous Integration and Continuous Deployment 3
Contract Management 3
Cyber and Data Breach Incident Management 4
Emerging Technology Synthesis 4
Infrastructure Deployment 4
Infrastructure Design 4
Infrastructure Support 4
Network Administration and Maintenance 3
Network Configuration 3
Network Security 4
Performance Management 4
Problem Management 3
Process Improvement and Optimisation 3
Procurement 3
Quality Engineering 4
Security Administration 3
Software Configuration 3
Solution Architecture 4
Stakeholder Management 3
Test Planning 3
Vendor Management 4

 


Contact details

For individuals looking to apply for roles under the CCP for Platform and System Professionals – Red Hat Professionals, please click on the ‘Apply’ button on the top of this page.

 

For interested companies looking to apply for the CCP for Platform and System Professionals – Red Hat Professionals as a participating employer, you can reach out to SGTech by registering your interest here or reach out to them with the following contact details:

 

SGTech

Address: CT Hub, 2 Kallang Avenue #05-13 Singapore 339407

Email: ccp@sgtech.org.sg

PCP